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Why you can trust us

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Our experience within the industry goes a long way towards building trust with our clients and coworkers. Our excellent track record supports our guarantee that, with Vivo, you are in good hands.

We have our set of ethics we stand by without fail, and we uphold our values for every customer, at every stage of the process.

We are registered members of nationally recognised associations, to give you further confidence and peace of mind that dealing with us is truly safe and risk-free. We play fair and square and obey to their strict property buyer guidelines.

Our association with these organisations should help take away any doubts you may have about selling your house to us, and of course, the best people to hear it from are our previous customers, so check out our reviews.

We are proud members of:

The National Association of Property Buyers (NAPB)

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The National Association of Property Buyers (NAPB) are a group of professionals committed to providing the highest possible standards in the property buying sector.

The Property Ombudsman (TPO)

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As members of TPO, we proudly follow The Property Ombudsman Code of Practice, which ensures that we give our customers a fair and transparent service. Through abiding by the TPO’s Codes of Practice, we hold ourselves to higher professional standards than are currently required within the industry, setting your mind at ease.

TPO carry out regular audits of members to establish compliance with the Codes of Practice and also resolve any disputes that may arise while selling your home.

The Information Commissioner’s Office (ICO)

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ICO are the UK’s independent authority set up to uphold information rights in the public interest, which means that all your information is private and confidential and will never be passed on to a third party.

The Federation of Small Businesses (FSB)

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As a family business, we are registered with the FSB to help support our small company and check that all our legal, financial and safety regulations are scrupulously met to offer the best service to our clients.

We can tell you more about why our membership to these organisations is beneficial to you and how it can support you in the selling of your home fast. Feel free to get in touch.

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Our super reviews

"If you're looking for a great service from start to finish with trustworthy people, look no further than Rupert and Jantiene" - Mitesh

Read more reviews

Our ethics

We want you to have an easy and enjoyable experience with us so we'll:

  • never change our offer
  • never charge you fees
  • always respect your privacy

Read more about our ethics

Quiz: how should you sell your house?

Our quick quiz helps you decide whether you should sell to a property buyer like us, or if you should give the open market a go!

Take our quiz

All of the above sound good to you?

There’s no risk to finding out how much we would pay for your house! There’s no obligation, no cost and no commitment to you, so why not give it a go by filling out our quick form.

Still unsure we’re right for you? Why not have a go at our short quiz or give us a call – we’re always happy to help and offer impartial, no obligation advice.

You can call us free from mobiles and landlines on:

0800 773 4922

Fill in the form below for a free no obligation offer

Contact Vivo

Tel: 0800 773 4922
Email: [email protected]

Vivo Property Buyers is the trading name for Potrell London Ltd,
The Ashridge Business Centre
121 High Street,
Berkhamsted,
Hertfordshire,
HP4 2DJ.

Contact address

PO Box 68986
London
NW26 9GE

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©2016 Vivo